Privacy policy

Last updated: 09.06.2023
This Privacy Policy (hereinafter the “Policy”) describes how Jalaka Autoteenindus OÜ (hereinafter “we,” “our company,” “us”) collects, uses, and protects your personal data. Please read this Policy carefully to understand how we process and protect your personal data.

COLLECTION AND USE OF PERSONAL DATAWe may collect the following personal data when you use our services:
(a) Your contact details, including name, email address, and phone number, in order to communicate with you for the purpose of providing the service.
(b) Vehicle details, including the make and model of the vehicle, registration number, technical condition, and other data necessary for performing repair and maintenance work.
(c) Payment details, such as payment card information, which are necessary for paying for services.
(d) Technical data, such as your IP address, the device and browser used, in order to analyze the use of our website and improve its performance.

We use your personal data for the following purposes:

• Providing and managing services, including carrying out repair and maintenance work and providing customer support.
• Processing payments and sending invoices.
• Communicating with you, including informing you about service updates and special offers.
• Analyzing the website and services to better understand user needs and improve service quality.

SHARING OF PERSONAL DATA
We do not share your personal data with third parties except in the following cases:

• Third parties necessary for providing services, such as spare parts suppliers and the repair team.
• To comply with a legal obligation or to protect our rights.

SECURITY
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

RETENTION OF PERSONAL DATA
We retain your personal data only for as long as necessary to achieve the purposes described in this Policy or as required by law.

RIGHTS AND CHOICES
You have the right to access, correct, supplement, delete, or restrict your personal data. You may also object to the processing of your personal data for marketing purposes.

QUESTIONS AND CONTACT
If you have any questions about this Policy or your personal data, please contact us by email at info@jalakaauto.ee.

We may amend or supplement this Policy from time to time. If we make significant changes, we will notify you via our website or by email.

Thank you for choosing Jalaka Autoteenindus services.